The V2 Series represents a major advancement in condensate pump technology. As the next evolution of our patented Rotary Diaphragm design, the V2 has been refined through advanced engineering and extensive testing in our Innovation Centre — the core of Charles Austen Pumps’ commitment to innovation, design excellence, performance, and British manufacturing.

Our engineers and research teams have spent years analysing performance data, reviewing customer feedback, and studying real-world installations to identify opportunities for improvement. Every insight gathered from installers, specifiers, and end users has shaped the development of the V2 Series. Each model has undergone rigorous testing in controlled environments that replicate extreme humidity, temperature variations, and contaminated condensate conditions to ensure durability, consistency, and long-term reliability.

At the centre of the V2 Series is the CS2 Chip intelligence, an advanced control platform that enables real-time communication between internal components (Sensor > Motor > Rotary Diaphragm). This allows each pump to automatically adapt its output to match the actual condensate volume being produced. For example, when the CondenSense™ reservoir is only partially full, the pump adjusts its performance to suit, conserving energy, minimising mechanical wear and reducing sound levels. With more than 250 active touchpoints, CondenSense™ technology provides dynamic speed control, soft-start operation, and continuous energy optimisation.

Earlier generations of condensate pumps in the market operated at a single fixed speed, removing water at a constant rate regardless of system demand. The V2 Series replaces this one-dimensional approach with a fully variable-speed system that self-calibrates to the connected HVAC/R unit. Once installed, it continuously learns from its environment, automatically adjusting speed to maintain optimal performance while remaining exceptionally quiet.

A key advantage of this new design is its ability to retain full torque at all speeds. Even when operating at reduced RPM, the pump maintains the same discharge pressure and drainage capability as it would at full speed. This ensures reliable condensate removal and consistent discharge distances, regardless of flow rate or operating conditions. The result is smooth, efficient performance with no compromise in pumping power, only reduced energy consumption and sound levels.

The V2 Series embodies the balance of intelligence, power, and precision. Designed through innovation, tested for reliability, and refined through real-world feedback, it delivers the performance professionals expect with the efficiency modern HVAC/R systems demand.